Do you want to be the person who exceeds your potential?
If you have a desire to succeed and drive your own career, Dimension Data offers you the opportunity to make that happen.
We’re positioned to lead the change in the biggest transformation that the IT industry has seen in decades — and we need your talent, skill, and ambitious ideas. As a Global Top Employer to over 28,000 great people in more than 58 countries, you’ll be working with teams across the world. You’ll be doing great things for our clients and helping them achieve their business ambitions.
We are currently looking for an Service Architect to support the business in achieving its strategic objectives.
Here’s what we are looking for in candidates for this job
Do you want to be the person who exceeds your potential?
If you have a desire to succeed and drive your own career, Dimension Data offers you the opportunity to make that happen.
We’re positioned to lead the change in the biggest transformation that the IT industry has seen in decades — and we need your talent, skill, and ambitious ideas. As a Global Top Employer to over 28,000 great people in more than 58 countries, you’ll be working with teams across the world. You’ll be doing great things for our clients and helping them achieve their business ambitions.
We are currently looking for a Service Architect - Managed Services to support the business in achieving its strategic objectives.
Here’s what we are looking for in candidates for this job
What we expect you to do
?Position the maintenance, support and operate services within Dimension Data’s existing and prospective clients.
?Define and build a managed service that aligns with the client’s business and technology objectives.
?Participate or lead in the analysis, scope of work determination and services pricing models of RFP/RFI’s.
?Engage with clients to gather requirements and translate these into existing services within the Dimension Data offering or to build a specific value proposition for the client.
?Contribute to the development and selection of optimal services solutions to meet ongoing client needs that are in line with industry best practice and standards.
?Contribute to the design of solutions for the client that will be commercially competitive whilst managing risk.
?Work with the client manager or services sales to identify and scope an opportunity and contribute to deal strategy by engaging with clients to qualify their requirements.
?Ensure an understanding of the client’s requirements and the service solution, supporting the development of a transition-in plan.
?Assume a project lead role ensuring the implementation of service models within the client’s environment.
Must to have Skills:
?10 years’ of working experience in Pre-sales
oAt least 5 years’ experience in services within a large scale (preferably multi-national) technology services environment across a range of services
?Experience in Enterprise Services and service delivery environments including technical and service management exposure
?Knowledge and understanding of IT industry environment and business needs
?Required to have a working knowledge of ITIL with preference to executing in the environment
?ITIL Foundation Certificate V3 (ITIL-Fv3) - ITIL
?Track record of effective project management.

key criteria’s the HM is looking for.

Service Architect roles need to cover service design, understand ITIL, service transition, operations service, service governance, RFP, Presales…etc

達(dá)科信息科技（北京）有限公司

Dimensiondata 是全球領(lǐng)先的 ICT 服務(wù)公司，Dimensiondata China(達(dá)科公司)是其在中國的子公司。公司專門致力于提供 IT 解決方案和服務(wù)，使企業(yè)能夠在應(yīng)用網(wǎng)絡(luò)上無縫運(yùn)營。應(yīng)用網(wǎng)絡(luò)融合了原先的兩個獨(dú)立的 IT 領(lǐng)域：應(yīng)用集成和網(wǎng)絡(luò)基礎(chǔ)設(shè)施。

Dimensiondata擁有網(wǎng)絡(luò)集成、應(yīng)用部署和全球可管理服務(wù)領(lǐng)域的專業(yè)技術(shù)，使它能夠提供企業(yè)需要的 IT 解決方案，用以連接信息、應(yīng)用、業(yè)務(wù)流程、人員和企業(yè)。

發(fā)展歷程

創(chuàng)建于1983年

2010 年的全球收入為47億美元

NTT集團(tuán)的全資子公司

業(yè)務(wù)以客戶為中心，以服務(wù)為中心

擁有各個IT領(lǐng)域的先進(jìn)技術(shù)和集成專業(yè)技能包括 - 網(wǎng)絡(luò)，安全，統(tǒng)一通信和協(xié)作，數(shù)據(jù)中心，虛擬化，Microsoft和客服中心

與頂尖的技術(shù)供應(yīng)商建立戰(zhàn)略性聯(lián)盟合作伙伴關(guān)系，包括Cisco和Microsoft

在所有行業(yè)擁有6000多名客戶，包括金融服務(wù)，電信，醫(yī)療，制造業(yè)，政府和教育部門

公司客戶占全球財富100強(qiáng)的79%，占全球財富500強(qiáng)的60%

在全球5大洲的49個國家中擁有超過12000名雇員

提供全球統(tǒng)一標(biāo)準(zhǔn)的國際業(yè)務(wù)服務(wù)

榮譽(yù)

因其杰出成就， Dimensiondata 獲得了眾多榮譽(yù)，其中包括：

思科「全球最佳合作伙伴」
思科「北亞金牌合作伙伴」
思科「亞太區(qū) IPC 最佳合作伙伴」
連續(xù)五年榮獲亞洲「最佳系靳整合供應(yīng)商」

公司網(wǎng)址：www.dimensiondata.com